Privacy Policy

Effective Date: April 30, 2025

1. Introduction

Prosper Technologies ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://prospertech.io/ (the "Website"), use our services (including SaaS solutions, AI-driven tools, consultancy, etc.), or otherwise interact with us (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you signify that you have read, understood, and agree to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use the Service.

2. Data Controller

Prosper Technologies, operating in Pakistan, is the data controller responsible for your personal information collected through the Service.

3. Information We Collect

We may collect different types of information about you, including:

• Personal Identifiers: Information you provide directly, such as your name, email address, phone number, company name, job title when you register for an account, fill out forms, request a demo, or contact us.
• Account Information: If you create an account, we collect information related to your account settings, preferences, and login credentials.
• User-Provided Data: Information or content you voluntarily submit, upload, or provide to the Service, potentially including data from various sources (e.g., documents, inputs for analysis) to enable our AI features and personalized services.
• Financial Information: If our services involve financial analysis or transactions, we might collect relevant financial data necessary to provide those specific services. This data is handled with heightened security.
• Usage Data: Information about how you interact with our Website and Service, such as features used, pages visited, clicks, time spent, and actions taken.
• Technical Data: Information automatically collected when you access the Service, such as your Internet Protocol (IP) address, browser type and version, device type, operating system, unique device identifiers, referring URLs, and cookie data.

4. How We Collect Information

We collect information through the following methods:

• Directly from You: When you register, fill out forms, interact with AI features, communicate with us, or otherwise provide information.
• Automatically: Through cookies, log files, web beacons, and other tracking technologies when you navigate our Website or use our Service.
• From Third Parties: We may receive information from third-party services if you choose to integrate them with our Service, or from publicly available sources or data enrichment partners, in accordance with applicable laws.

5. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Maintain the Service: Operate the Website, deliver the services you requested, manage your account, and provide customer support.
• To Personalize Your Experience: Tailor content, features, and recommendations (including through our AI models) based on your data and preferences.
• To Improve the Service: Analyze usage patterns, troubleshoot issues, conduct research and development, and enhance the functionality and user experience of our Service.
• For Security and Fraud Prevention: Monitor for suspicious activity, verify identity, and protect the security of our Service and users.
• For Legal and Compliance Purposes: Comply with applicable laws, regulations, legal processes, or governmental requests.
• To Communicate with You: Send service-related notifications, updates, security alerts, administrative messages, and respond to your inquiries.
• For Marketing Purposes: With your explicit consent, send promotional communications, newsletters, and information about products or services we think may interest you. You can opt-out at any time.

6. Legal Basis for Processing

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. We primarily process personal information based on:

• Contractual Necessity: To perform our contract with you (e.g., providing the Service you signed up for).
• Consent: Where you have given us explicit consent (e.g., for marketing communications).
• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., for security, analytics, service improvement).
• Legal Obligation: To comply with a legal requirement.

7. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With Service Providers: We share information with trusted third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., cloud hosting, data analytics, payment processing, customer support) under strict confidentiality agreements.
• For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• For Legal Reasons: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency), or to protect the rights, property, or safety of Prosper Technologies, our users, or others.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

8. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. These may include encryption, access controls, and secure development practices. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

10. Your Privacy Rights

Depending on applicable data protection laws in Pakistan, you may have certain rights regarding your personal information. These rights might include:

• The right to access a copy of your personal information.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information.
• The right to object to or request restriction of processing under certain conditions.
• The right to withdraw consent (where processing is based on consent).

To inquire about or exercise these rights, please contact us using the details below. We will respond to your request in accordance with applicable law.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to collect and use personal information about you, including for analytics and potentially for interest-based advertising (if applicable).

12. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of Pakistan where the data protection laws may differ. If we transfer your personal information outside of Pakistan, we will take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable law (e.g., using standard contractual clauses or relying on adequacy decisions where available).

13. Children's Privacy

Our Service is not directed to individuals under the age of 18 (or the applicable age of majority). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without verifiable parental consent, we will take steps to delete such information from our records.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Sales@prospertech.io